Refund policy

Exchange and return of goods of proper quality is carried out within 14 calendar days from the moment of receipt of the order. Exchange and return of goods is carried out if the specified goods have not been consumed, their commercial appearance, consumer properties, seals, factory labels and original packaging are preserved, as well as if there is a document confirming the fact of purchase. We do not accept for return items that do not comply with our return rules. Such items will be sent back to the buyer.
Refund of funds for the goods is carried out in the form of payment in which the payment transaction was made.

If the goods were purchased in an offline store, the return can only be made offline.

In Ukraine, exchange or return of goods can be carried out using the courier service "Nova Poshta". Delivery in this case is paid by the buyer.

It is also possible to make a return in our showroom at Kyiv, Tarasa Shevchenko Blvd., 1B, daily from 12:00 to 19:00.